MGT 300 - Chapter 5

ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGY INITIATIVES

Organizational Structures
➤ Organizational employees must work closely together to develop strategic initiatives that create competitive advantages
➤ Ethnic and security are two fundamental building blocks that organizational must base their businesses upon

IT Roles and Responsibilities

👌 Information technology is a relatively new functional area, having only been around formally for around 40 years
✊ Recent IT-related strategic positions:

• Chief Information Officer (CIO)
• Chief Technology Officer (CTO)
• Chief Security Officer (CSO)
• Chief Privacy Officer (CPO)
• Chief Knowledge Officer (CKO)

✌ Chief Information Officer (CIO) - oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives

✌ Broad CIO functions include :

• Manager - ensuring the delivery of all IT projects, on time and within budget
• Leader - ensuring the strategic vision of IT is in line with the strategic vision of the organization
• Communicator - building and maintaining strong executive relationships

IT Roles and Responsibilities

• Chief Technology Officer (CTO) - responsible for ensuring the throughput, speed, accuracy, availability and reliability of IT
• Chief Security Officer (CSO) - responsible for ensuring the security of IT systems
• Chief Privacy Officer (CPO) - responsible for ensuring the ethical and legal use of information
• Chief knowledge Officer (CKO) - responsible for collecting, maintaining, and distributing the organization's knowledge

THE GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL

→ Business personnel possess expertise in functional areas such as marketing, accounting, and sales
→ IT personnel have the technological expertise
→ This typically causes a communications gap between the business personnel and IT personnel

IMPROVING COMMUNICATIONS

• Business personnel must seek to increase their understanding of IT
• IT personnel must seek to increase their understanding of the business
• It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel

ORGANIZATIONAL FUNDAMENTALS-Ethnics and Security

➧ Ethics and security are two fundamental building blocks that organizations must base their businesses onto be successful

➧ In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new light on the remaining of ethics and security

ETHICS

• ETHICS - the principle and standards that guide our behavior toward other people

Privacy is a major ethical issue

• PRIVACY - the right to be left alone when you want to be, to have control over your own personnel possessions, and not to be observed without your consent

➽ Issues affected by technology advances

• Intellectual property
• Copyright
• Fair use doctrine
• Pirated software
• Counterfeit software

1) INTELLECTUAL PROPERTY - Intangible creative work that is embodied in physical form

2) COPYRIGHT - The legal protection afforded an expression of an idea, such as a song, video game and some types of proprietary documents

3) FAIR USE DOCTRINE - In certain situations, it is legal to use copyrighted material

4) PIRATED SOFTWARE - The unauthorized use, duplication, distribution, or sale of copyrighted software

5) COUNTERFEIT SOFTWARE - Software that is manufactured to look like the real thing and sold as such

SECURITY

❤ Organizational information is intellectual capital it must be protected

❤ Information Security - the protection of information form accidental or intentional misuse by persons inside or outside an organization

❤ E-business automatically creates tremendous information security risks for organizations

     

                                             THE END CHAPTER 5